|
 |
 |
 |
 |
 |
New to Noetic? Create account | Sign In |
|
|
|
|
|
|
|
New to Noetic? Create account | Sign In |
RightWay 355 FAQ'sHOW DO I UPDATE THE SOFTWARE ON MY GPS? We apologize, but there are no updates available for the RW355.
WHEN I FIRST TURN ON MY GPS, THE TIME IS WRONG. A FEW MINUTES LATER, IT IS RIGHT! WHAT'S GOING ON? Your GPS receives its time signal straight from the GPS satellite constellation. When you first start up your GPS, it must listen for a minute or two in order to synchronize with the broadcast time signal. Once synchronization occurs, the time display will adjust to fit your device’s set time zone.
Your GPS includes a standard 3.5mm stereo-out jack on the side. You may use this jack to redirect the audio output as needed. The most sure-fire method is to use a male-to-male 3.5mm stereo cable to connect your GPS directly to your stereo’s auxiliary input jack. Alternatively, you may connect the GPS to a small FM transmitter, cassette adapter, or even small external speakers.
I NEED TO MAIL IN MY GPS FOR SERVICE. HOW SHOULD I PACK IT? Please pack your GPS in a small cardboard box with some kind of cushioning material around the GPS, like crumpled-up newspaper or bubble wrap. The idea is to have the box as armor and the padding to cushion any impacts. A “padded envelope” is not sufficient protection for your device! As per the Return Policy, you should carefully consider insuring your device when sending it in. Please note that we are not responsible for shipping costs, including damage.
I LOST GPS SIGNAL, BUT IT CAME BACK LATER. WHAT HAPPENED? GPS signals are beamed down from the satellite system commissioned by the U.S. Department of Defense. These signals are radio signals and as such are susceptible to interference. What kind of interference? The most common kind of interference is inclement weather. Blizzards and thunderstorms can and will interfere with GPS reception. Space weather, like solar flares and coronal mass ejections will do it as well. A much less common cause is cell phones, though this is rarely reported. Please note that solar activity has been on the rise as part of the sun’s 11-year cycle.
I AM RECEIVING AN ERROR "NOT FIND SOFTWARE" WHEN I TRY TO LAUNCH NAVIGATION. 1. From the Main Menu, Click "Settings"
Certain RightWay models include extra multimedia functions, such as the RW200, RW355, and RW400. You may place your chosen multimedia files on a separate SD card and use the slot to read and play those files. If your RightWay came with an SD card (like the RW400), please ensure you use a completely separate SD card to store your files and swap cards as needed. You may include files of the following formats:
The power button must be held down for 3 seconds for the unit to turn on. Typically the problem when a unit will not turn on is that it is locked. Check the lock/unlock switch on the right side of the device. It must be in the unlocked position. If that is not the problem, check the power. Does the battery need to be charged? When connected to the power cord does the charging light come on? If the unit still does not turn on, press the reset button on the back of the unit.
WHY AM I UNABLE TO GET A GPS SIGNAL OR FIX? The very first time you use the device, it can take up to 10 minutes to initialize the GPS. After the first time, GPS reception should start within 1 minute of turning on the device. If the navigation device has been switched off for more than 1 week, the next initialization can take up to 5 minutes. For the GPS to properly receive satellite data it needs a clear view of the sky. The most common limitations to receiving GPS signals are urban canyons, tunnels and metallic surfaces. Most of the time, this is not an issue. If you are experiencing difficulty, place your unit further out on your windshield.
WHAT DO I DO IF MY DEVICE IS STUCK ON A BLANK SCREEN WITH A "+" SIGN? This is the calibration screen. You will need the stylus in order to calibrate your device. The stylus is stored on the back side of your GPS, on the bottom edge. Take the stylus and press the center of the + sign. The + sign will move, so go to its new location and press the center of the + again. Repeat until the screen reads “OK”, then press the center of the screen to continue.
WHAT KIND OF SD CARD DOES MY DEVICE SUPPORT? Any standard 2-4GB SD card. (SDHC cards may work, but are not guaranteed to.)
WHY DOES MY UNIT SOMETIMES MISS ANNOUNCING THE STREET NAME? When one turn immediately follows another, the name of the second street is not announced. This is to ensure you have the information needed to make the correct turn. |
|
|
|
||||||||||
